Meet Chris: A Day in the Life

There’s really no way to sum up all the Chris does for us in one representative day. So much of his constant, unseen influence is in the personality and character he brings to the team each and every day: striving for excellence and efficiency in his own work, pushing for what’s best for the client and what’s best for the team, affirming his colleagues, offering a well-thought-out perspective on issues, leading team discussions with grace and diplomacy - Chris is a valuable player in the Cohen Group NW, and each of us is so grateful for him.

8:09AM  In the quiet of the early workday, anyone can hear the lock turning in the front door. Chris bounds up the stairs and into his central command: the admin office.

8:14AM  Airpods in and Apple Watch standing guard for incoming calls, Chris efficiently moves from Slack to Gmail to Brivity, sending out reminders, updates, and communications to all parties in our current transactions. Formerly the customer support manager at Brivity, Chris manages hundreds of tasks to take a listing on the market to pending and closed through cutting edge knowledge of our support platform and the custom auto plans he has created. 

8:29AM Leo bursts into the admin office with a “What’s up party people?” and is greeted with the clackety-clack of a keyboard behind the giant screens before the Director of Ops hits send and emerges with a “Good MORNING!” (which looks rude in all caps but shows the energy and happiness Chris shows in his greetings).

9:17AM  Chris is the team member that boasts the widest array of Cohen Group gear- purple, red, green, aqua, black, and more. Today he zips up his black Cohen Group jacket over his blue CGNW shirt, checks his watch, checks in with both Cooper and Tiffany, then strides across the top floor of the office to talk to Leo for a minute, before heading out the door for a new listing photoshoot at the Sea Smoke Development. 

9:39AM On the drive out to Semiahmoo in his zippy highlighter-green Honda Civic, Chris fields calls from agents asking about their transactions, discusses an ongoing commercial negotiation with Leo, and gets a text from Tiffany asking him to pick up the mail at the KW office on his way back. 

10:21AM  He has an eye for the details and the work ethic to take something good and make it great. During the listing photoshoot, Chris is checking that lights are on, factory stickers and film are removed from the newly-built house’s windows, and that the last few details have been completed for this house to go on the market in a week.

12:30PM  Chris replies to a few emails before jetting out to lunch with an industry colleague and friend. Though he puts in long hours on the job, Chris sets an example of blocking out time for self-care and encourages it in the rest of the team too.

2:01PM  The highlighter-colored car is missing from the parking lot. He might be at a client signing appointment, or meeting a contractor at a house to get bids for after-closing repairs, or using Leo’s pickup to move some furniture for an elderly client. Chris is one of those people who not only sees what needs to be done, he jumps in to make it happen in a timely and efficient manner. 

3:39PM  Back at the office for the afternoon, Chris is fielding questions in a Brivity masterminds Facebook group, monitoring the activity of the ever-busy Whatcom County RE HUB Facebook group, and also interfacing with Tiffany about upcoming Sea Smoke open houses. Along the way, he writes up an addendum for a current contract and sends it out for signatures. 

5:01PM Chris finishes up a detailed list of content needs and edits for the upcoming Sea Smoke resource website. As the Director of Ops, he’s quarterbacking the logistics of timelines, status of new builds, sending updates to the owners and investors, keeping up on current negotiations, and delegating projects to both in-house admins and other vendors. 

6:21PM The last thump-thump on the stairs, the last light switches off, and the last key turns in the front door. There will be texts answering a client’s question, or a call with Leo, but for now, the day’s work is done...and it all starts again tomorrow.